项目,包括在马萨诸塞州柠檬法
车辆,除主要用于商业目的,越野车,住房和汽车摩托自行车。 (男)
马萨诸塞州柠檬法可以适用,如果发生以下
第3修复尝试-1 5天的业务服务
长的时间或公里前马萨诸塞州柠檬法耗尽
1年或15,000公里,两者以先发生。
柠檬在马萨诸塞州的法律
90章:第7N -排尿的销售合同。
科7N 。 尽管有相关的担保,汽车销售合同可能是无效的,如果买方机动车辆不能通过,在7天之内出售,定期检查错开一个检查站许可按照第7 W ;提供,该缺陷的原因未能出具检查所造成的虐待或疏忽运作的机动车辆或造成损害的事故或发生碰撞的日期后出售;和提供进一步的维修费用必须允许签发证书的检查超过百分之十的购买价格的机动车辆。
为了无效汽车销售根据本条买方,须在14天之内销售,通知卖方,他打算这样做,提供机动车辆给卖方,卖方提供了一份书面声明签署经授权的代理人的检查站说明原因机动车辆未能通过安全或合并的安全和排放检查和费用的估计必要的维修。 买方应有权退还他的购买价格,除非买方和卖方书面同意,卖方可作必要的修理自己的成本和费用在一段合理的时间以后。 本条仅适用于购买机动车辆,立即个人或家庭使用的买主。
90章:第7NÂ 6.3 -快速保修的经销商使用机动车辆;发放;消费者的权利和补救措施。
科7NÂ 6.3 ( 1 )就本条而言,下面的话应具有以下含义: -
“商务日” ,星期一至星期五,包容性,除了州或联邦假日。 “消费” ,买受人,除为目的的转卖,机动车辆,任何人如机动车辆移交期间任何明示或法定的保修根据本条适用于诸如汽车,其他任何人有权的条款,例如保修强制执行其义务。 “经销商” ,任何人从事业务的销售,提供销售,或谈判零售使用机动车辆或销售机动车辆的经纪人或代理人,另一个,包括人员,代理人和雇员等人,任意组合或协会的经纪人,但不包括银行或其他金融机构,或英联邦,其机构,局长,局,委员会,当局或其任何政治分支。 一个人应被视为从事商业销售使用机动车辆,如果这些人的销量已经超过3个用于机动车辆的前12个月。
“汽车”或“车辆” ,任何机动车辆所界定的第一个,出售或取而代之的是经销商或制造商,但它应不包括汽车的家园,建设的车辆主要是越野使用或任何车辆主要用于商业目的。
“私人物品” ,任何人谁不是经销商,谁愿意出售或出售用于汽车消费。
“购买价格” ,总的所有支付款项,用于购买车辆,包括但不限于任何财务费用,登记费,支付信用生活,意外,健康和损害保险,碰撞和有关综合保险覆盖范围和服务合同和价值的贸易中。
“回购价格” ,购买价格,如上述定义,那么任何现金的裁决是由经销商,试图解决争端,并接受了消费者,并减去任何退款或回扣的消费者有权加上任何附带赔偿以前没有偿还,包括但不限于的合理费用拖车从故障点到三十〇英里获得所需的维修或归还车辆根据本条,以及合理的费用获得替代性运输期间的适用保修期后的第二次日每一分不超过15美元,车辆租用费,每天的费用等其他交通报销。
“二手汽车”或“二手车” ,任何车辆驾驶超过使用有限必要的移动或道路测试了一种新的车辆之前交付给消费者,其中包括一名示威者的车辆,但它不应包括汽车房屋,车辆主要用于修建了道路的使用,摩托车,或任何车辆主要用于商业目的。
( 2 )
(甲)
(一)未使用的机动车辆须出售英联邦由经销商向消费者,除非伴随着明确的书面保证涉及的全部费用两个部分和劳动力需要修复任何缺陷,损害了说,使用机动车辆的安全或使用;但前提是,消费者可能需要支付不超过100美元,总对修理的任何涉及缺陷,一系列的缺陷或组合的缺陷在保修期内。 这一缺陷只影响外观不得视为损害安全或使用本条的目的。 对于本条的目的,缺陷应包括缺损,功能障碍或任何组合或缺陷或故障。 (二)缺陷或故障,涉及零部件所涵盖,或根据需要明示保证所发出的经销商用电动机车辆须排除在这一节如果下列条件已得到满足:在制造商的保修服务已正式转让或转移给买方;是强制执行的根据其条款;不符合本条;和,卖方保证,修理等授权制造商的明示保证是made.The条款,卖方应保证收费的任何时期内,用于汽车的服务因维修根据制造商的保修服务。
(乙)表示,保证按本条规定应以下时间:
(一)对于使用的汽车,在出售时,已运作不到四点零万英里,还是九十天三七五○英里,以先发生者为准。 说90天内或3750英里保修此外,任何权利的消费者可能会根据第7尼姆。 (二)对用于汽车,在出售时,一直经营四万英里或以上,但少于八零零零零英里,六十天或二五〇 〇英里,以第一次发生。 (三)用于汽车,在出售时,已运作八点○万英里或以上,但少于比十二点五〇 〇万英里,三十天内或一二五○英里,以第一次发生。
(四)如果使用机动车辆的真实里程数不知道,例如保修期内应由说年龄的机动车辆使用方式如下:二手机动车辆3岁或以下有保修的规定在第(一) ;二手机动车辆超过三年,但不到6岁,须有规定的保修条款(二) ;和使用机动车辆6岁或以上须有保修的规定第(三) 。 二手机动车辆的年龄应由其模型减去每年从这一年的保修持有人说,购买二手车。
(丙)保修期设立本条收费任何期间内,其中用于汽车的服务,由于任何试图修复根据任何保证创建的这一节。 适用的保修期应延长日起30日内完成日期的任何修理按本条规定,以修复缺损的保修,如果本来过期的期间内。
( 3 )
( a )在交易商可能会修理,在本条所指的,无论是由不良的修复本人或由安排和付款,以便迅速修复另一个。
(一)消费者应归还车辆维修根据本条提交给经销商不迟于五个工作日内期满后适用的保修期,并通知他的缺陷。 返回期间表示,应收费在任何时间,其中消费已通知经销商的缺陷,但不能提出合理的汽车经销商; ,包括但不限于原因,使用机动车辆是无法操作和交易商拒绝支付费用,以表示车辆拖走。 该交易商应立即接受返回的车辆时,就这样介绍。 说,使用机动车辆应被视为退出服务开始一天就这样介绍,尽管任何经销商不接受其回报表示一天。 在适用的保修期和上述回归期间,交易商须支付的合理费用拖车从故障点到三零英里获得所需的维修或归还车辆的dealer.Upon返回用于机动车辆的修复后的消费者,经销商应为消费者的保修收据说明(一)缺损抱怨, (二)完成的工作,试图纠正这些缺陷和人的身份修理者如果不是经销商,和( c )部分取代在履行这项工作。 对于交易商人数的10天期间的业务所规定的条款(二)本段说,交易商须重视每保修收据的副本此类命令的形式,发票,收据或其他证据的部分命令和收据,他的证据符合本款。 (二)如果经销商没有维修同样的缺陷三年内尝试,或者如果使用汽车的服务超过了累计总数为10个工作日之后,消费者已恢复到经销商修复一样,则交易商须接受返回的车辆从消费者和退还全部回购价格,不到一个合理的津贴使用。 一个合理的津贴,用于应为15美分,每哩的使用机动车辆已运作之间的买卖和交易商的回购。
消费者应选择保留使用任何车辆下返回本节的规定,直到说,消费者已招标全额退款。 使用任何车辆保留消费后返回生产厂家在本节的规定,不得在事例中退还投标,应反映在上述合理的津贴使用。
二手机动车辆不得视为了服务的宗旨, 10个营业天内hereinabove描述的任何一天,其中的一部分必要的修复缺损的抱怨是不是在交易商的占有;但前提是,经销商已下令部分合理的手段在同一天对他知道或理应知道的部分是必要的,但在任何情况下,一部分的无法运作,以收费的10个营业天内以上21天。 适用的保修期应延长的天数的一部分无法使用。
(三)所有经销商应提交国家认证,二手车的仲裁,如仲裁要求的消费者,声称他或她的权利,回购根据本条,在6个月内从原来的日期交付给这类消费者的二手机动车辆。 国家认证,二手车的仲裁应履行的专业仲裁员或仲裁公司由秘书长任命的消费者事务和商业管理和经营按照颁布的条例依据本条,并应因此在书面裁定是否机动车辆在争端符合标准所规定的本节的车辆都必须回购。 调查说,应发给45天内收到由秘书说,要求消费者为国家认证的仲裁根据本条。 应书记说,颁布的规则和规例,规管诉讼的国家认证,二手车的仲裁应促进其公正性和效率。 这些规则和条例应包括,但不仅限于,要求个人的客观性每个仲裁员,保护的权利,每一方当事人陈述其理由,并出席在任何所作的介绍,另一方。
如果汽车是发现了国家认证,二手车的仲裁,符合规定的标准按本条的车辆必须回购,如果该交易商表示,谁出售机动车辆被发现未能提供说退款需要,例如经销商,须在二十一天从发行此类调查,提供这种退款,包括杂费和其他费用中规定的定义, “回购价格”或上诉的结论,在一个地区或上级法院。 没有这样的呼吁,交易商须听取了请愿书,除非此类申诉书记的地区或上级法院内部21天发放的调查结果,国家认证的仲裁和陪同下,在债券本金等于金钱作出的仲裁裁决由国家认证的仲裁员以及500美元的预期的律师费,担保的现金或等值,支付给消费者。
赔偿责任的担保人的债券中的任何根据本条的规定只限于赔偿消费者的行动。 这些债券不得限制或损害的任何权利可以恢复否则依照法律,也不应数额的债券必须在确定有关的数量恢复到了消费者应享有。
有人上诉时,法院应迁出裁定,只有:
( a )该奖项是采购的腐败,欺诈或其他不正当手段; ( b )有明显偏袒的仲裁员或腐败的任何仲裁员,或不当行为损害的权利,任何一方;或( c )仲裁员超过他们的权力。
除了任何其他权利和补救办法,任何消费者有任何不满调查结果,国家认证,二手车的仲裁应有权提出索赔依照本章93 A.在任何其它复苏,任何现行消费应获得合理的律师费和费用。
谁在二一天找到任何有利于消费者的国家认证,二手车的仲裁,但没有提出上诉,例如寻找和不提供退款将被处以罚款50美元每天,直至交付这种退款。 说罚款不得超过500美元,每个这种行为。 数额说,罚款应开始累积的第二十二届翌日仲裁裁决。 如果八十一天已经过去了从发放调查有利于消费者的国家认证,二手车的仲裁,也没有提出上诉已采取和不赔偿,也没有提供已缴纳罚金,总检察长应提起诉讼经销商未能支付说罚款。 诉讼程序开始根据本条的规定,须在上级法院部门的审判法庭。
除了上文提供的补救措施,律政司可提起诉讼代表英联邦再进一步抑制,违反本条,强制执行的任何条款,以及其他救济等可能是适当的。
(四)在任何时间内适用的保修期和后,消费者投诉的缺陷,尽管有任何异议由消费者,经销商应选择购二手车,退还全部回购价格,不到一个合理的津贴使用。 一个合理的津贴,用于应为15美分,每哩用过的汽车已在其经营的销售和交易商的回购。
(五)如果需要经销商或选择回购的车辆按照本节中,消费者和交易商应相互合作,以执行所有必要的文件,以明确的标题任何抵押的回购车辆。
( b )它应是一个肯定的防御任何索赔根据本条所称缺陷(一)不损害汽车的使用或安全, (二)是由于车主疏忽,滥用,所造成的损害事故,破坏,或试图修复的车辆由一人以外的其他经销商,该经销商的指定,或制造商的代表根据第(二) ( a )款第( 2 ) , (三)由于任何企图改变消费者的车辆, (四)涉及或根据需要明示保证制造商发出的这种使用机动车辆,这样保证制造商发出的这种使用机动车辆是在生效保修期内设立了本节中,只要条件说,第(二)说,第( A )中说,第( 2 )得到满足。
( 4 )明确和突出的通知担保所造成本节中,对有关的权利,以及在对适销应考虑到消费者以书面形式在当时的消费者购买二手汽车的经销商。 如不提供这种收费的通知应在保修期根据本条,直到发出通知。 ( 5 )书记消费者事务和商业管理应颁布规则和条例来执行的通知本条条文。 说的规则和条例应包括设立的措辞,格式,安置,分配的所有通知书指定的在这一节。 在她的自由裁量权,为了便于消费者理解说,秘书可以巩固告示本条所规定的任何其他通知有关购买机动车辆的;但前提是,这种合并并不使不一致的告示任何本节的规定或任何其他法律。 每个通知按本条规定应说明的程序,纠正违反本节,并应载有电话号码的总检察长的消费者保护部门投诉科和行政办公室的消费者事务和商业管理。
( 6 )交易商不遵守任何规定,本条构成了不公平的或欺骗性的行为的规定章93字母a.
( 7 )尽管任何法律规定的情况下,本条的规定并不适用于任何使用机动车辆销售的经销商向消费者不到700美元。
( 8 )私人卖方应明确披露任何潜在的买主,出售前完成,所有的缺陷,卖方知道这损害了用于机动车辆的安全或造成重大损害其使用。 如果没有披露已知的缺陷有权买方,后30天内销售,取消销售和有权归还所有款项支付给卖方不太合理使用所界定的条款(四)项第( a )第( 3 ) 。 在其后的任何行动由买方根据本条,如果法院认定的解决提供是不合理的根据情况,或私人卖方否则不符合本款的,除赔偿时,应授予买方合理的律师费和费用;如果法院认为,买方的行动是琐屑无聊或没有诚意的,应当裁定卖方合理的律师费和费用。 它应是一个肯定的防御任何此类行动,据称缺陷并不损害车辆的安全,或大大损害其使用,或者它是由于买方的过失,滥用,所造成的损害事故,破坏或企图修改车辆。
( 9 )本条的规定不得被解释以任何方式限制了可执行的任何暗示保证依法设立,任何权利创造的第7个N或7尼姆,或章93 A或任何规则和条例的颁布依照就此,或表达所给予保证经销商与出售用于机动车辆,或其他任何权利或补救向消费者提供适用的法律根据。
( 10 )如果消费者有资格获得救济的规定第7尼姆,有维修的影响或其他救济的规定明确保修涵盖了诸如使用机动车辆制造商发出的这种使用机动车辆,说消费者应作出合理的努力,按照条款和条件时获得这种救济或修理寻求执行前的权利根据本条。 如果消费者,尽管他有资格这样做,是无法强制执行的权利说,第7尼姆 或根据这种明示保证和经销商提供了诸如减免或按照本条的规定,回购等用于汽车,经销商应代位的权利,这类消费者对这类制造商的规定说,第7 ñ ? ,如明示保证和其他依照适用的法律,并可能执行同样的他的名字在上级法院或地方法院部门。 这些制造商须持有该交易商免受一切损失,负债,损失和合理费用的诉讼,包括合理的律师费引起的或招致的交易商通过其遵守本条的规定如制造商,已书面通知的经销商,这种权利得到主张的消费者,不解决同自费或在7个工作日。
( 11 )负责发牌当局根据第59章140授权使用机动车辆交易应副本分发给本节各持牌交易商在任何时候使用许可或续期。
( 12 )本条的条文并不适用于买卖租赁车辆由出租人向承租人表示,车辆,家庭成员或雇员说,承租人或出售二手机动车辆由雇主向他雇员。
( 13 )任何诉讼依据本条须在两年之内的日期原始交付使用的机动车辆给消费者。 (由由1987年, 289秒。 1 。 )
90章:第7NÂ半。 缺陷或失灵的新机动车辆;销售和修理或更换。
科7NÂ半。 ( 1 )就本条而言,下列术语应具有以下含义:
“商务日” ,任何一天在此期间,服务部门的授权经销商的制造商,汽车通常是开放营业。 “消费” ,买受人或承租人,而不是为了转售,汽车,任何人,机动车辆等移交期间的任何明示或隐含保证适用于诸如汽车,其他任何人有权的条款,例如保修强制执行其义务。 “经销商” ,任何一类是卖方的机动车辆条所界定的58章140 。
“承租人” ,任何人谁获得的权利,拥有和使用机动车辆根据租赁协议,任期不少于一年。
“制造商” ,任何人谁是从事制造业务的机动车辆,或在案件的机动车辆不能在美国制造的,任何人谁是从事进口业务的机动车辆。
“汽车”或“车辆” ,任何机动车辆所界定的第一个出售,出租或以交易商或制造商在生效日期之后本节,但它应不包括汽车的家园,建设的车辆主要为外道路的使用或任何车辆主要用于商业目的。
“不符合” ,任何具体的或一般缺陷或故障,或任何并行相结合的这种缺陷或故障,大大损害了使用,市场价值或安全的汽车。
“长期保护” ,一年或一年以上一点五○○万英里使用之日起的原始提供一个新的机动车辆,以先到者为准; ,或在的情况下,更换车辆提供了制造商向消费者根据本条一年或一万五英里之日起交付给消费者说,更换车辆,以先到者为准。
( 2 )如果车辆不符合任何适用的明示或暗示的保证,和消费者报告不符合制造商的车辆,其代理人或其授权经销商,在任期内的保护,制造商,其代理人或其授权经销商应实行这种维修是必要的,以符合车辆等warranty.If制造商,其代理人或授权经销商不符合机动车辆等,以适用于任何明示或暗示的保证固化后,任何不符合合理数量的企图,制造商应接受返回的车辆从消费者。 在情况中,车辆出售,随后返回,制造商应退还全部合同价款的车辆包括所有的贷款和津贴的任何贸易的车辆,减去任何现金奖的是由制造商,试图解决争端,并接受了消费者,一个合理的津贴使用,或应提供替换车辆。 在情况中,车辆租用,随后返回,制造商应退还全部款项由消费者向制造商所规定的租赁协议,减去任何现金奖的是由制造商,试图解决争端,并接受消费者,一个合理的津贴使用,或应提供替换车辆。 消费者应无条件地有权拒绝制造商提供的更换,要求退款。 在情况中,车辆所取代制造商根据本条的规定说,制造商应偿还的消费者的任何费用的转移登记或任何销售税而引起的消费者由于这种更换。 在这种情况下租用车辆所取代制造商根据本节中,相同的模型车辆应提供给消费者的剩余任期原来的租赁协议。 在这种情况下车辆的经费是由制造商或其附属公司或代理人所取代本条的规定说,制造商,子公司或代理人不得要求消费者订立任何再融资的协议将创造任何财政义务这类消费者超越这些隐含的原始融资协议。 在这种情况下的车辆租赁从交易商或制造商所取代本条的规定说,交易商或制造商不得要求消费者签订任何租赁协议将创造任何财政义务等消费以外的暗示由最初的租赁协议。 在这种情况下退还投标是根据本条的规定,制造商也应偿还的消费附带费用,包括销售税,登记费,财务费用和成本的选择增加了一个授权经销商。 每当有车辆取代了退款根据本条的规定,在事例中拖曳服务和租用车辆并没有提供任何费用,消费者,制造商也应偿还的消费为牵引,合理的租金费用是直接造成的车辆不符合。 应退还给消费者和lienholder ,如果有的话,作为他们的利益可能会出现。 一个合理的津贴用于所有机动车辆以外的其他摩托车应乘以获得的总合同价格的车辆,或在的情况下,租用车辆的总金额付款的消费者向制造商下的条款租赁协议,由一小部分,其分母10.00万和,其分子的数目英里的车辆前往事先制造商的接受其返回。 一个合理的津贴用于摩托车应得到乘以合同总价摩托车的一小部分,其分母25000 ,并作为其分子的数目英里的车辆前往事先制造商的认可其返回。
它应是一个肯定的防御任何索赔根据本条: (一)被指控不符合不造成重大损害的使用,市场价值或安全的车辆; (二)不符合,一个是由于车主疏忽,造成的损失by accident, vandalism, or attempt to repair the vehicle by a person other than the manufacturer, its agent or authorized dealer; or (iii) that a nonconformity is the result of any attempt substantially to modify the vehicle which was not authorized by the manufacturer .
A consumer shall have the option of retaining the use of any vehicle returned under the provisions of this section until such time as said consumer has been tendered a full refund or a replacement that is acceptable to the consumer. The use of any vehicle retained by a consumer after its return to a manufacturer under the provisions of this section, shall, in instances in which a refund is tendered, be reflected in the above mentioned reasonable allowance for use.
(4) A reasonable number of attempts shall be deemed to have been undertaken to conform a motor vehicle to any applicable express or implied warranties if (a) the same nonconformity has been subject to repair three or more times by the manufacturer or its agents or authorized dealers within the term of protection, but such nonconformity continues to exist or such nonconformity has recurred within the term of protection, or (b) the vehicle is out of service by reason of repair of any nonconformity for a cumulative total of fifteen or more business days during the term of protection; provided, however, that the manufacturer shall be afforded one additional opportunity, not to exceed seven business days, to cure any nonconformity arising during the term of protection, notwithstanding the fact that such additional opportunity to cure commences after the term of protection. Such additional opportunity to cure shall commence on the day the manufacturer first knows or should have known that the limits specified in clause (a) or (b) have been met or exceeded. The term of protection, said fifteen business day period and said additional opportunity to cure shall be extended by any period of time during which repair services are not available to the consumer as a direct result of a war, invasion, fire, flood or other natural disaster. The term of protection, said fifteen business day period and said additional opportunity to cure shall also be extended by that period of time during which repair services are not available as a direct result of a strike; provided, however, that the manufacturer, its agent, or authorized dealer provides or makes provision for the free use of a vehicle to any consumer whose vehicle is out of service by reason of repair during a strike. The burden shall be on the manufacturer to show that any event claimed as a reason for an extension under the provisions of this paragraph was the direct cause for the failure of the manufacturer, its agent or authorized dealer to cure any nonconformity during the time of said event. Extensions for concurrent events shall not be cumulative.
(5) Nothing in this section shall be construed as imposing any liability on an authorized dealer or creating any cause of action by a consumer against a dealer under the provisions of this section.
Nothing in this section shall be construed to limit the rights or remedies which are otherwise available to a consumer or manufacturer under any other applicable provision of law.
Nothing in this section shall be construed as imposing any liability on a dealer or creating a cause of action by a manufacturer against its authorized dealer under this section except with respect to (i) failure by an authorized dealer to properly effect preparation, installation of options or repairs when such preparation, installation of options or repairs would have prevented the occurrence of or cured a nonconformity; (ii) express warranties offered by an authorized dealer which exceed the provisions of the manufacturer’s express warranties; and (iii) that portion of the cost of reimbursing a consumer for dealer-added options which represents the dealer profit from the addition of such options. The manufacturer shall reimburse its authorized dealer for all incidental and consequential damages, including attorney’s fees, incurred by such dealer as a direct result of any legal action brought by a consumer under this section.
No consumer shall be required by any manufacturer, its agent or its authorized dealer to give notice directly to a manufacturer of the existence of any nonconformity before resorting to state-certified, new car arbitration.
No motor vehicle that is returned to the manufacturer under the provisions of this section shall be resold in the commonwealth without clear and conspicuous written disclosure of the fact that it was so returned prior to resale of the vehicle. The attorney general shall prescribe the exact form and content of any such disclosure statement.
(6) All manufacturers shall submit to state-certified, new car arbitration, if such arbitration is requested by the consumer within eighteen months from the date of original delivery to such consumer of a new motor vehicle. State-certified, new car arbitration shall be performed by a professional arbitrator or arbitration firm appointed by the secretary of consumer affairs and business regulation and operating in accordance with the regulations promulgated pursuant to this section, and shall result in a written finding of whether the motor vehicle in dispute meets the standards set forth by this section for vehicles that are required to be replaced or refunded. Said finding shall be issued within forty-five days of receipt by said secretary of a request by a consumer for state-certified arbitration under this section. Said secretary shall promulgate rules and regulations governing the proceedings of state-certified, new car arbitration which shall promote their fairness and efficiency. Such rules and regulations shall include, but not be limited to, a requirement of the personal objectivity of each arbitrator in the results of the dispute he will hear, and the protection of the right of each party to present its case and to be in attendance during any presentation made by the other party. All findings of fact issuing from a state-certified, new car arbitration shall be taken as prima facie evidence of whether the standards set forth in this section for vehicles required to be refunded or replaced have been met in any subsequent action brought by either party ensuing from the matter considered in said arbitration.
If a motor vehicle is found by state-certified, new car arbitration to have met the standards set forth by this section for vehicles required to be replaced or refunded, and if the manufacturer of said motor vehicle is found to have failed to provide said refund or replacement as required, such manufacturer shall, within twenty-one days from the issuance of such finding, deliver such refund or replacement, including the incidental and other costs set forth in subsection (3), or appeal the finding in superior court. No appeal by a manufacturer shall be heard unless the petition for such appeal is filed with the clerk of the superior court within twenty-one days of issuance of the finding of the state-certified arbitration and is accompanied by a bond in a principal sum equal to the money award made by the state-certified arbitrator plus two thousand five hundred dollars for anticipated attorneys’ fees, secured by cash or its equivalent, payable to the consumer.
The liability of the surety of any bond filed pursuant to this section shall be limited to the indemnification of the consumer in the action. Such bond shall not limit or impair any right of recovery otherwise available pursuant to law, nor shall the amount of the bond be relevant in determining the amount of recovery to which the consumer shall be entitled. In the event that any state-certified arbitration, resulting in an award of a refund or replacement, is upheld by the court, recovery by the consumer shall include continuing damages in the amount of twenty-five dollars per day for each day, subsequent to the day the motor vehicle was returned to the manufacturer pursuant to subsection three, that said vehicle was out of use as a direct result of any nonconformity not issuing from owner negligence, accident, vandalism, or any attempt to repair or substantially modify the vehicle by a person other than the manufacturer, its agent or authorized dealer; provided, however, that the manufacturer did not make a comparable vehicle available to the consumer free of charge. In addition to any other recovery, any prevailing consumer shall be awarded reasonable attorneys’ fees and costs. If the court finds that the manufacturer did not have any reasonable basis for its appeal or that the appeal was frivolous, the court shall double the amount of the total award made to the consumer. Any consumer dissatisfied with any finding of state-certified, new car arbitration shall have the right to file a claim pursuant to chapter ninety-three A.
(6A) A clear and conspicuous listing of the rights of the consumer under this section shall be affixed by a sticker to a window of each new motor vehicle offered for sale or lease in the commonwealth. An enumeration of these rights shall also be provided along with ownership manual materials. The form and manner of these notices shall be prescribed by the secretary of consumer affairs and business regulations.
(7) Failure to comply with any of the provisions of this section shall constitute an unfair or deceptive act under the provisions of chapter ninety-three A. The failure of a manufacturer either to abide by the decision of a state-certified arbitration or to file a timely appeal shall entitle any prevailing consumer to an award of no less than two times the actual damages, unless said manufacturer can prove that such failure was beyond his control. For the purposes of said chapter ninety-three A, the timely delivery by a manufacturer of a refund or acceptable replacement, pursuant to a finding by state-certified arbitration, shall constitute the granting of relief upon demand.
The secretary of consumer affairs and business regulation shall inform the office of the attorney general of any method, act or practice of which she is aware that is deemed by her to be a violation of any provision of this section.
(8) Whoever, within twenty-one days of any finding in favor of the consumer of the state-certified, new car arbitration, fails to appeal such finding and does not deliver a refund or replacement vehicle or notify the consumer of the estimated delivery date of the replacement vehicle, shall be punished by a fine of five thousand dollars per day until the delivery of such refund or replacement. The estimated delivery date shall not exceed sixty days from the date the manufacturer notifies the consumer that a delivery will be made. Said fine shall not exceed fifty thousand dollars for each such violation. The amount of said fine shall begin to accumulate on the twenty-second day following the arbitration decision. If eighty-one days has elapsed from the issuance of a finding in favor of the consumer of the state-certified, new car arbitration and no appeal has been taken and no award delivered and no fine paid, the attorney general shall initiate proceedings against said manufacturer for failure to pay said fine. The proceedings initiated pursuant to the provisions of this section shall be commenced in superior court department of the trial court.
In addition to the remedies hereinbefore provided, the attorney general may bring an action on behalf of the commonwealth to restrain further violation of this section, to enforce any provision, and for such other relief as may be appropriate.






