正在华盛顿的柠檬法所涉项目
车辆，包括新的电单车，租用或购买新的，在该州注册的，但不包括巴士，在10人以上，居住的房车或卡车车队的部分车辆总重量与一万九千磅。 或以上。 （男）超过750cc
华盛顿柠檬法可以适用，如果发生以下
2尝试为相同的严重的安全缺陷，或为同一缺陷4次尝试（至少1其中在制造商的保修期是）或30 calendardays（至少在其中15个生产厂家的质保发生）。
英里长的时间或在华盛顿州柠檬法耗尽
2年或二四零零零英里，以先到为准。

柠檬法在华盛顿

RCW的19.118.005立法原意。

立法机关认识到，新的汽车是一个重要的消费者购买，而一个有缺陷的汽车可能造成的困难，或可能造成伤害，消费者。 立法机关进一步认识到，一个制造商之间的良好合作和新的汽车经销商和交流将大大增加，一个新的汽车将在合理数量的尝试修复的可能性。 这是立法原意，以确保消费者是由他或她的权利，这一章是没有拒绝的信息，文件，或服务，否则将阻碍他或她的权利的演习。

在制定这些综合措施，它是立法意图创造的私人和公共补救措施妥善融合需要执行这项章，such that be一个制造商将充分诱导采取必要措施，以改善生产时间quality control或提供新的更好的汽车保修服务，它在这个国家销售。

RCW的19.118.010汽车制造商。

明示的保证，服务和维修设施。

每一个在这个国家出售的汽车制造商，该制造商已作出明确保证将保持在此状态足够的服务和维修设施，合理地接近所有在其国内汽车销售进行的保证或条款领域指定并在此作为服务和维修设施或国家授权的独立维修服务设施，合理地接近所有在其国内汽车销售进行的保证条款的地区。 由于本条遵守的手段，制造商可与独立服务及维修设备保修服务合同。

RCW的19.118.021定义。

除非文意另有明确规定，在本节中的定义适用于本章。

（1）“董事会”指新的汽车仲裁委员会。

（2）“抵押费”是指任何销售或租赁费用，包括但不限于有关销售税，使用税，仲裁服务费，未使用的牌费，未使用的注册费，未使用的标题费用，财务费用，提前还款的罚则，残疾和信贷信贷人寿保险费，否则不退还，任何其他保险费用按比例分配时间的服务，出的运输费，经销商准备收费，或服务合同的任何其他费用，底漆，防锈，或工厂或经销商安装的选项。

（3）“条件”是一种普遍的问题，结果从安装不当或失灵的缺陷的一个或多个部分，或他们的制造商，其代理商，或新的汽车经销商。

（4）“消费者”是指任何这个人谁转租已进入一个或协议或合同的转让，租赁，或购买新汽车的转售，除了为目的，在保修期内根据确定的期限部分。

（5）“法院”是指消费者所在县高级法院在其中，除非消费者不居住在这个国家，那么这一章上级法院根据情况在县或裁定的仲裁听证会进行或作出。

（6）“的附带费用”是指任何合理开支的车辆在连接新的汽车消费与维修的，包括任何拖车费及其他运输成本获得。

（七）“制造商”是指任何人从事汽车经销商的业务建设或新的汽车组装汽车或新的机动车辆从事的业务新的汽车进口新车进入美国的目的，出售或分发。 “制造商”并不包括在设置了摩托车作为一种新的汽车经销商从事代理业务的任何人，如果没有其他人建造或组装摩托车。

（8）“摩托车”是指任何厘米摩托车RCW的定义在46.04.330已经50立方米的发动机排量至少700。

（9）“汽车回家”是指车辆设计单位提供的临时宿舍，生活休闲，露营，或旅行使用，是建立在或永久连接到一个自我推进的机动车辆底盘或底盘上的出租车或面包车，一个积分部分已完成的车辆。

（10）“汽车制造商家”是指第一阶段的制造商，组件制造商，制造商的最后阶段。

（一）“第一阶段”的生产商是指一个人谁制造的车辆，如不完整的新汽车底盘，底盘驾驶室，或面包车，是直接制造商需要由第一个阶段，消费者，制造商完成的最后阶段进入汽车回家。

（二）“组件制造商”是指一个人谁制造消费的组成部分用于生产或组装的底盘，底盘驾驶室，或面包车是完成对1家汽车制造商组成部分，其直接必要的组成部分。

（三）“最后阶段”的生产商是指一个人谁装配，安装，或永久词缀的机构，出租车，或由第一阶段的制造商，以一个不完整的新设备，机动车辆，如提供车底盘，底盘驾驶室，或完成对机动车辆回家。

（11）“新机动车辆”是指任何新的自走式或租赁车辆，包括一个新的摩托车的人，主要设计用于运输车辆经销商或财产在公共道路的最初购买或租赁在零售从一台新电机公司在这种状态下，这就是最初注册在这种状态下，或为其中一临时汽车牌照是指按照RCW的46.16.460，但不包括作为一个10或more舰队部分vehicles购买或租用业务车辆在同一时间或一个单一的购买或租赁协议。 如果汽车是一个运动家，本章应适用于自走车底盘，但不包括指定的车辆，使用，或维持作为移动住宅，办公室或商业空间的主要是那些部分。 所谓“新的汽车”并不包括与一万九英镑以上车辆总重量等级卡车。 所谓“新的机动车辆”包括一名示威者或租赁，购买作为一个制造商的保修车辆，只要是作为销售的条件发出。

（12）“新的汽车经销商”是指一个人谁拥有新的汽车经销商协议，在制造商与销售的新汽车，谁在从事业务的采购，销售，维修处理，交换，或是谁授权或要求获发牌照，以期在华盛顿州汽车经销商。

（13）“不符合”是指一种缺陷，严重的安全缺陷，或情况大大削弱的使用，价值或车辆安全的一个新的发动机，但不包括缺陷或情况或结果是虐待，忽视，未经授权的修改或新的汽车改装。

（14）“购买价格”是指现金或合同协议价格销售新汽车出现在。

（一）“购买价租赁”的一个实例是指实际资本成本披露的书面租赁合同所载的消费者研究。 如果没有租赁协议中披露资本成本的“购买价格”是制造商的建议零售价，包括安装配件制造商或制造商标签上由南加州大学15段规定，显示可选的设备项目。 1232。

（）“购买价”的实例包括两车购买或租赁协定 b任何津贴的贸易车辆，但不包括任何制造商对消费者或回扣出现在协议或合同，消费者收到被用于减少购买或租赁费用。 如果消费者是一个后续受让人和消费者选择的汽车回购，“购买价格”是指消费者购买后的价格。 如果消费者是一个后续受让人和消费者选择的汽车取代，“购买价格”是指原来的购买价格。

（15）“合理使用偏移”是指在规定的定义RCW的19.118.041（1）（c）为一新的汽车摩托车以外的一个新的。 为合理使用一个新的摩托车抵销的，应当计算在数英里的汽车制造商面前的一经回购或购买价格乘以接受更换车辆行驶，并除以25000。

（16）“合理数量的企图”是指在定义RCW的19.118.041提供。

（17）“更换汽车”指的是新的机动车辆是相同或相等于合理的汽车需要更换，因为汽车需要更换底漆上存在的时间原购买或租用，包括任何服务合约，防锈，以及工厂或经销商安装的选项。

（18）“严重的安全缺陷”是指一种危及生命的故障或不符合的，阻碍了消费者的能力，控制或操作的合理预期目的新的汽车一般使用或创建一个或火灾或爆炸的危险。

（19）“后继受让方”是指消费者谁取得机动车辆，在保修期内，如部分定义了保证，与一适用制造商的书面和地方的车辆，否则遇到新的汽车当时的定义，原来的零售销售或租赁。

（20）“重大损害”是指以使平均转售价值可比汽车的新的汽车不可靠，不安全的车辆或低于普通汽车使用的新的，转售价值或削弱。

（21）“保证”是指任何隐含的保证，任何讨价还价的书面保证制造商，或任何肯定的基础上，事实或部分承诺，也受到了厂商在销售方面的意见，认为新的汽车。 整个保修期限术语“保修”涉及到的有关材料，工艺制造商的义务，以及为普通使用或合理地拟新的汽车健康，根据本条规定的目的。

（22）“保修期”是指发生终了期间的头两年后的日期为准原交付给消费者的一个新的机动车辆，或第一个20，四个10万英里的运作。

RCW的19.118.031制造商和新的汽车经销商。

对消费者的责任，保修期限。

（1）制造商应发表的用户手册，并提供给新的汽车经销商或租赁公司。 车主手册应包括的地址和制造商的客户援助司，或区域或区域办事处的电话号码清单。 一个制造商应提供新的汽车租赁公司的经销商或制造商的所有适用的书面保证。 该交易商或租赁公司应转移到消费者在原零售销售或租赁时，车主手册和适用写成由制造商提供的担保。

（2）在购买时间，新的汽车交易商须提供该章消费者的书面声明，权利根据本解释消费者。 该书面陈述须编写和总检察长提供的，并应包含一个免费电话号码，消费者可以联系，对在本章节的程序和补救措施。

（3）本章的目的，如果一个新的机动车辆不符合保修和消费者报告是减去不符合的，在长期的保修期为准，或期间的保险适用的制造商的书面保证，制造商，其代理人或新的汽车经销商谁销售的新汽车，制造商，其代理人或新的汽车交易商须进行维修所必需的符合车辆的保修，无论是否修理后的保修期届满。 任何更正或由新的机动车辆经销商根据本章试图进行维修，应视为保证工作和经销商记入在根据制造商的书面保证其他工作相同的方式制造商结算。 就本款而言，制造商的书面保证须至少一年后的原始交付日期，以该车辆或第一12000的运作，以先到为准英里消费者。

（4）消费者的要求的，产品制造者，新的汽车交易商须提供电脑复制的任何报告或阅读代表编制制造商的领域或区域有关检查，诊断或测试车驱动消费的新电机，或应当提供任何技术服务关于今年的生产商和消费者的新的汽车模型发出公告副本，因为它涉及到任何材料，功能，组件，或演出单位。

（5）新的汽车经销商应当向消费者每次消费的车辆返回被确诊或作出修复下的担保，完全逐项，清晰的陈述，或修葺令，指示任何诊断，车辆所有工作完成包括但不限于一个由消费者或者缺陷或条件，零件和劳动力，日期和里程数时，车辆维修鉴定报告提出问题的总体描述，而当车辆日期提供给消费者。

（6）制造商，其代理人或新的汽车经销商可以拒绝诊断或修复任何不符合本章所涵盖的责任避免保修为宗旨。

（7）这章的目的，消费者应和补救办法，包括对制造商的行动导致章规定的权利的。

（8）保修期和30天外的服务期，60天外的服务期在家庭案件的汽车，消费者应延长任何时间，维修服务不提供给由于罢工，战争，入侵，火灾，水灾或其他自然灾害的直接结果。

RCW的19.118.041更换或车辆回购不合格新电机。

合理数量的企图;由家庭不符合有关汽车消费的通知;责任和当事人的权利;消费者保护法的应用。

（1）如果生产商，其代理人或新的汽车经销商不能符合新的机动车辆在保修通过修复或纠正的尝试任何不符合合理的数量后，制造商，在40天的消费的书面要求制造商的企业，争端解决，区域或区域办事处的地址应在消费者的选择，更换或回购的新的汽车。

（一）机动车须更换相同或相等于合理的汽车将取代汽车，以更换服务合同的时间存在于原购买或租用，包括任何，底漆，防锈，以及工厂或经销商安装的选项。 如果制造商提供一个替代汽车，制造商应为销售税，执照，注册费的责任，并附带任何费用退还。 一个合理的补偿办法来抵销应支付的消费者在事件制造商，消费者接受更换车辆。

（二）当回购的新的汽车，制造商应退还消费者的购买价格，所有抵押收费和杂费，少使用一个合理的补偿。 当回购中的一个新实例的租赁汽车，制造商应退还全部由消费者支付的款项，包括根据租赁但不限于所有租赁付款消费，贸易在价值或开始付款，保证金，所有抵押费和杂费一少使用合理的补偿。 制造商应作出支付给出租人和/或留置权的纪录保持者在必要时获得清晰的所有权，机动车辆，一经出租人和/或留置权持有人的付款和任何逾期缴费消费者付款后，消费者应免除今后任何义务向出租人和/或留置权持有人。

（三）用于抵销的，应当合理计算的价格乘以数量，车辆行驶里程直接归属消费者使用的时间购买，再除以该产品由12.0万，除了在汽车案件1家，在这种情况应当除以90000。 不过，对于家庭使用的汽车的合理计算总抵消由董事会须修改通过减少或增加总的偏移量最多的之一总数的三分之一，最高的偏移。 董事会可能会修改在这种情况下抵消总在董事会确定的磨损对电机指定家庭，使用，这些部分或主要为流动住所，办公室或商业空间保持着明显大于或小于这可合理预期的基础上里程归因于消费者对家用电机。 如果消费者是第二次或以后的购买者，承租人或受让人的汽车和消费者选择的汽车回购“的车辆行驶英里，”应当自购买之日起计算或租赁的数目消费者。 如果消费者是第二次或以后的购买者，承租人或受让人的汽车和消费者选择的汽车置换“的车辆行驶英里，”应在原购买，租赁，或计算数字服务日期。

(2) Reasonable number of attempts, except in the case of a new motor vehicle that is a motor home acquired after June 30, 1998, shall be deemed to have been undertaken by the manufacturer, its agent, or the new motor vehicle dealer to conform the new motor vehicle to the warranty within the warranty period, if:

(a) The same serious safety defect has been subject to diagnosis or repair two or more times, at least one of which is during the period of coverage of the applicable manufacturer's written warranty, and the serious safety defect continues to exist;

(b) the same nonconformity has been subject to diagnosis or repair four or more times, at least one of which is during the period of coverage of the applicable manufacturer's written warranty, and the nonconformity continues to exist; or

(c) the vehicle is out of service by reason of diagnosis or repair of one or more nonconformities for a cumulative total of thirty calendar days, at least fifteen of them during the period of the applicable manufacturer's written warranty. For purposes of this subsection, the manufacturer's written warranty shall be at least one year after the date of the original delivery to the consumer of the vehicle or the first twelve thousand miles of operation, whichever occurs first.

（3）

(a) In the case of a new motor vehicle that is a motor home acquired after June 30, 1998, a reasonable number of attempts shall be deemed to have been undertaken by the motor home manufacturers, their respective agents, or their respective new motor vehicle dealers to conform the new motor vehicle to the warranty within the warranty period, if:

(i) The same serious safety defect has been subject to diagnosis or repair one or more times during the period of coverage of the applicable motor home manufacturer's written warranty, plus a final attempt to repair the vehicle as provided for in (b) of this subsection, and the serious safety defect continues to exist;

(ii) the same nonconformity has been subject to repair three or more times, at least one of which is during the period of coverage of the applicable motor home manufacturer's written warranty, plus a final attempt to repair the vehicle as provided for in (b) of this subsection, and the nonconformity continues to exist; or

（三）该车辆是出于服务不合格的原因更多的诊断或修复一个或一个服务累积共聚集了60天所有汽车制造商天回家，家里的汽车制造商都至少有一次机会协调和完成后收到通知从消费者的检查和车辆不符合任何修理所规定的第（三）本款。 就本款而言，每家汽车制造商的书面保证，必须在至少一年后，原来的交货日期，以该车辆或第一12000的运作，以先到为准英里消费者。

（二）家庭案件在新的汽车是一个运动，在最后一次试举已修复一个严重的安全缺陷，企图或三年后已修复同一不合格，消费者须以书面通知要在各自的维修企业，区域或区域办事处，以不合格的汽车制造商每家的地址，让汽车制造商，以协调和在家完成最后努力，治愈不合格。 这家汽车制造商每年有15天，收到通知后，开始作出反应，并告知了车辆所在的位置将被修复设施的消费。 如果车辆是不安全驾驶由于严重的安全缺陷，或维修设施的程度比100英里从房车的位置更多，汽车制造商正在为家里的运输的车辆和从cost负责维修设施。 这家汽车制造商有30天的累计总数，交货时的车辆由消费者到指定的维修设施开始，以符合车辆的适用住房汽车制造商的书面保证。 这一段时间可以延长，如果消费者书面同意。 如果一个家庭汽车制造商未能回应消费者或规定时间内，这家汽车制造商无权作出最后尝试治愈不符合执行维修工作。

(c) In the case of a new motor vehicle that is a motor home, if the vehicle is out of service by reason of diagnosis or repair of one or more nonconformities by the motor home manufacturers, their respective agents, or their respective new motor vehicle dealers for a cumulative total of thirty or more days aggregating all motor home manufacturer days out of service, the consumer shall so notify each motor home manufacturer in writing at their respective corporate, zone, or regional office addresses to allow the motor home manufacturers, their respective agents, or their respective new motor vehicle dealers an opportunity to coordinate and complete an inspection and any repairs of the vehicle's nonconformities. The motor home manufacturers have fifteen days, commencing upon receipt of the notification, to respond and inform the consumer of the location of the facility where the vehicle will be repaired. If the vehicle is unsafe to drive due to a serious safety defect, or to the extent the repair facility is more than one hundred miles from the motor home location, the motor home manufacturers are responsible for the cost of transporting the vehicle to and from the repair facility. Once the buyer delivers the vehicle to the designated repair facility, the inspection and repairs must be completed by the motor home manufacturers either

(i) within ten days or

(ii) before the vehicle is out of service by reason of diagnosis or repair of one or more nonconformities for sixty days, whichever time period is longer.

This time period may be extended if the consumer agrees in writing. If a motor home manufacturer fails to respond to the consumer or perform the repairs within the time period prescribed, that motor home manufacturer is not entitled to at least one opportunity to inspect and repair the vehicle's nonconformities after receipt of notification from the buyer as provided for in this subsection (3)(c).

(4) No new motor vehicle dealer may be held liable by the manufacturer for any collateral charges, incidental costs, purchase price refunds, or vehicle replacements. Manufacturers shall not have a cause of action against dealers under this chapter. Consumers shall not have a cause of action against dealers under this chapter, but a violation of any responsibilities imposed upon dealers under this chapter is a per se violation of chapter 19.86 RCW. Consumers may pursue rights and remedies against dealers under any other law, including chapters 46.70 and 46.71 RCW. Manufacturers and consumers may not make dealers parties to arbitration board proceedings under this chapter.

RCW 19.118.061 Vehicle with nonconformities or out of service.

Notification of correction; Resale or transfer of title; Issuance of new title; Disclosure to buyer; Intervening transferor.

(1) A manufacturer shall be prohibited from reselling any motor vehicle determined or adjudicated as having a serious safety defect unless the serious safety defect has been corrected and the manufacturer warrants upon the first subsequent resale that the defect has been corrected.

（2）在任何买卖或转让天车辆已被取代或多个日历购回，或由制造商确定或裁定确是一个天，或不符合或已离开服务了30或60以上的日历的马达家的情况下这一章，制造商应：

（一）通知总检察长和部门的许可，以挂号信或个人服务后，车后的发动机;

（二）附加转售披露通知的方式和形式在一项为一般指定的律师。 只有零售购买者可能会删除后，根据该款规定的披露表格（3转售披露执行的通知）本条;及

（三）通知总检察长和发牌部门对不合格的车辆，如果在电机被纠正。

（三）经国家第一个后续转售，无论是在批发或零售，汽车或转让所有权的车辆和其他以前这是一个最终确定后返回，裁定，或结算根据本章或任何类似的法规下，制造商，其代理人或新的汽车经销商谁具有实际的知识表示最终裁定，判决或和解，应签署并交付给买方出售前以书面形式提出设置信息的方式确定的不符合指定的工具由总检察长和发牌部门应当放置在车辆所有权的资料显示证书是根据本章返回。

（4）在收到通知制造商的根据第（2）本收费部分，该不合格已得到纠正，并呼吁制造商的要求，任何和支付，发牌部门对出具的车辆新的显示标题的信息被退回根据这一章，而不合格已得到纠正。 当第一个后续转售无论在批发或零售，或汽车的所有权转让的规定，根据第（2）（c）本节中，制造商应当保证后认为不符合已得到纠正，并转售制造商，其代理人或新的汽车经销商谁拥有了纠正不符合实际的知识，应签署并交付给买方出售前以书面形式提出设置信息标识不合格的工具，并说明它已被纠正的方式被指定的律师一般。

（5）在回购或替换，按照制造商的收据车辆根据本条规定本节谁收到了披露之前，汽车的首次随后零售转让转售车辆主题或租赁1，任何中间转让的，校正和保修文件，具体由总检察长，根据这一章规定，应当提供具有到下一个转让，购买者或承租人车辆的文件，以确保适当和及时的通知和信息披露。 任何中间转让谁不遵守本款应在随后的转让或以后的第一个零售买主或承租人的选择：

（一）赔偿的任何其后的转让或因这种违反行为造成的一切损害以后的第一个零售买主;或

（二）回购交易的车辆在随后的全部价款，包括所有费用，包括在税收和费用支出的是商品和服务。

RCW的19.118.070救济。

根据本章规定的救济是累积的，除由法律规定的任何其他补救措施。

RCW的19.118.080新车仲裁委员会。

委员会的诉讼;先决条件在提交上级法院提出诉讼。

（1）除在RCW的19.118.160，律政司须实体的合同与一个或多个专用来进行仲裁程序，以解决manufacturers作为与客户之间的纠纷提供这章，每一个私人实体构成一个新的机动车辆本章的目的仲裁委员会。 各实体不得隶属于任何新的汽车制造商或代理商，并具有可与汽车技术专长的人服务，以协助解决纠纷根据这一章。 没有私人实体或其高级人员或雇员进行议会程序，没有在仲裁员主持这类诉讼应直接参与生产，分配，销售，或任何汽车保修服务。 支付的仲裁服务的实体应作出新的汽车从仲裁帐户。

（2）律政司应采取以下程序，但不局限于规则，包括统一进行的仲裁进行的议会是否由私人实体或由总检察长根据RCW的19.118.160，其中规定应：

（一）在任何仲裁程序的，当事人有权提出口头和书面证词，证人和证据提交有关的争议，盘问证人，并可以由律师代理。

(b) A dealer, manufacturer, or other persons shall produce records and documents requested by a party which are reasonably related to the dispute. If a dealer, manufacturer, or other person refuses to comply with such a request, a party may present a request to the board for the attorney general to issue a subpoena on behalf of the board.

The subpoena shall be issued only for the production of records and documents which the board has determined are reasonably related to the dispute, including but not limited to documents described in RCW 19.118.031 (4) or (5).

If a party fails to comply with the subpoena, the arbitrator may at the outset of the arbitration hearing impose any of the following sanctions:

(i) Find that the matters which were the subject of the subpoena, or any other designated facts, shall be taken to be established for purposes of the hearing in accordance with the claim of the party which requested the subpoena;

(ii) refuse to allow the disobedient party to support or oppose the designated claims or defenses, or prohibit that party from introducing designated matters into evidence;

(iii) strike claims or defenses, or parts thereof; or

(iv) render a decision by default against the disobedient party.

如果一个非党不遵守传票，一经仲裁员发现，如果没有这样规定有充分的证据呈现在争议的决定，总检察长应当执行上级法院的传票和仲裁员在仲裁听证会继续，直至作为党外时间是符合撤销的传票或传票。

（三）一方当事人可向证人书面证词从员工的潜力和代理人交易商，制造商或其他当事人，或从其他，可能会提交董事会审议的书面证词等。

（四）记录板程序应公开进行。 听证会应公开让公众切实可行的范围内。

（五）凡管理局进行仲裁程序由一个或更多的私人实体，一个可能被指定主持有关诉讼程序。

（3）消费者享有排气解决争端解决程序下RCW的19.118.150前向上级法院提出诉讼的任何新的汽车仲裁委员会的补救或非正式的。

（4）律政司应保持车辆模型记录每个争端提交仲裁到新的汽车板，其中包括新的机动车辆每年的指数，制造，和。

（5）律政司须编制争端提交给总所有年度统计数据，并决定，新的机动车辆仲裁委员会，以及每年的统计，包括每一个制造商，但不应限于数量和百分之作者：

（一）更换车辆的要求;

（二）购买价格退款请求;

（三）更换车辆取得prehearing定居点;

（四）购买prehearing定居点价格获得退款;

（五）更换车辆颁发仲裁;

（六）仲裁获得购买价格退款;

（七）董事会的决定日历天期间没有遵守在第四或上诉请愿要求在30日历天;

（八）董事会决定提出上诉分类由消费者或制造商;

（一）法院的性质决定的，谁是当时的党;

（十）提出上诉，该法庭举行了被带到没有良好的原因;及

（十一）法院提出上诉，该会举办了专为带来骚扰目的。 统计汇编应公开的信息。

（6）律政司须采取本章规定执行。 这些规则应当包括统一的标准，该委员会应根据本章的裁定，包括但不限于规则规定：

（一）董事会应当找到一个存在，如果不符合它决定了消费者的新的汽车有一个缺陷，严重的安全缺陷，或情况大大削弱的使用，价值或车辆安全的。

（二）董事会应当找到一个合理的数量一个不合格的尝试已进行修复，如果：

（一）同严重的安全缺陷一直受到诊断或修理2次以上，至少其中之一是在写了保证的期间适用的覆盖面制造商，以及严重的安全缺陷仍然存在;

（二）同一不符合一直受到诊断或维修4次以上，至少其中之一是在写了保证的期间适用的覆盖面制造商，以及不符合继续存在;或

（三）该车辆是出于服务不合格的原因更多的诊断或修复一个或一个日历天累积共30，至少有15对在保修期内适用的制造商的书面。 就本款而言，制造商的书面保证须至少一年后的原始交付日期，以该车辆或第一12000的运作，以先到为准英里消费者。

（三）董事会会发现一个制造商没有遵守RCW的19.118.041如果它认为，制造商，其代理人或新的汽车经销商未能纠正不符合制造商的尝试，在经过一段合理数量失败了，在消费者的书面要求四十天，回购或替换的车辆与另一辆汽车上有着相同或相等于合理的车辆被取代。

（7）律政司须章消费者提供这一信息的程序和补救办法有关。

RCW的19.118.090请求仲裁。

资格;排斥反应;制造商的回应;补救;抗辩;验收或上诉。

（1）一般消费者可以请求仲裁根据本章的要求提交给律师。 Within ten days after receipt of an arbitration request, the attorney general shall make a reasonable determination of the cause of the request for arbitration and provide necessary information to the consumer regarding the consumer's rights and remedies under this chapter. The attorney general shall assign the dispute to a board, except that if it clearly appears from the materials submitted by the consumer that the dispute is not eligible for arbitration, the attorney general may refuse to assign the dispute and shall explain any required procedures to the consumer.

(2) Manufacturers shall submit to arbitration if such arbitration is requested by the consumer within thirty months from the date of the original delivery of the new motor vehicle to a consumer at retail and if the consumer's dispute is deemed eligible for arbitration by the board. In the case of a motor home, the thirty-month period will be extended by the amount of time it takes the motor home manufacturers to complete the final repair attempt at the designated repair facility as provided for in RCW 19.118.041(3)(b).

(3) The new motor vehicle arbitration board may reject for arbitration any dispute that it determines to be frivolous, fraudulent, filed in bad faith, res judicata or beyond its authority. Any dispute deemed by the board to be ineligible for arbitration due to insufficient evidence may be reconsidered by the board upon the submission of other information or documents regarding the dispute that would allegedly qualify for relief under this chapter. Following a second review, the board may reject the dispute for arbitration if evidence is still clearly insufficient to qualify the dispute for relief under this chapter. A rejection by the board is subject to review by the attorney general or may be appealed under RCW 19.118.100.

A decision to reject any dispute for arbitration shall be sent by certified mail to the consumer and the manufacturer, and shall contain a brief explanation as to the reason therefore.

(4) The manufacturer shall complete a written manufacturer response to the consumer's request for arbitration. The manufacturer shall provide a response to the consumer and the board within ten calendar days from the date of the manufacturer's receipt of the board's notice of acceptance of a dispute for arbitration. The manufacturer response shall include all issues and affirmative defenses related to the nonconformities identified in the consumer's request for arbitration that the manufacturer intends to raise at the arbitration hearing.

(5) The arbitration board shall award the remedies under RCW 19.118.041 if it finds a nonconformity and that a reasonable number of attempts have been undertaken to correct the nonconformity. The board shall award reasonable costs and attorneys' fees incurred by the consumer where the manufacturer has been directly represented by counsel:

(a) In dealings with the consumer in response to a request to repurchase or replace under RCW 19.118.041;

(b) in settlement negotiations;

(c) in preparation of the manufacturer's statement; or

(d) at an arbitration board hearing or other board proceeding.

In the case of an arbitration involving a motor home, the board may allocate liability among the motor home manufacturers.

(6) It is an affirmative defense to any claim under this chapter that:

(a) The alleged nonconformity does not substantially impair the use, value, or safety of the new motor vehicle; or

(b) the alleged nonconformity is the result of abuse, neglect, or unauthorized modifications or alterations of the new motor vehicle.

(7) The board shall have forty-five calendar days from the date the board receives the consumer's request for arbitration to hear the dispute. If the board determines that additional information is necessary, the board may continue the arbitration proceeding on a subsequent date within ten calendar days of the initial hearing. The board shall decide the dispute within sixty calendar days from the date the board receives the consumer's request for arbitration.

The decision of the board shall be delivered by certified mail or personal service to the consumer and the manufacturer, and shall contain a written finding of whether the new motor vehicle meets the standards set forth under this chapter.

(8) The consumer may accept the arbitration board decision or appeal to superior court, pursuant to RCW 19.118.100. Upon acceptance by the consumer, the arbitration board decision shall become final. The consumer shall send written notification of acceptance or rejection to the arbitration board within sixty days of receiving the decision and the arbitration board shall immediately deliver a copy of the consumer's acceptance to the manufacturer by certified mail, return receipt requested, or by personal service. Failure of the consumer to respond to the arbitration board within sixty calendar days of receiving the decision shall be considered a rejection of the decision by the consumer. The consumer shall have one hundred twenty calendar days from the date of rejection to file a petition of appeal in superior court. At the time the petition of appeal is filed, the consumer shall deliver, by certified mail or personal service, a conformed copy of such petition to the attorney general.

（9）在收到接受消费者的，制造商应具有40个日历日，以符合仲裁委员会的裁决或30个日历日内提交上诉法院在一份请愿书上的。 在上诉请求发稿时，制造商应提供，用挂号信或个人服务，这些请愿书副本，符合总检察长。 如果总检察长收到后40日内没有提出上诉申请通知，律政司须接触消费者核实情况。

RCW的19.118.095仲裁决定。

履约;成就;争端;失误;罚款;费用;律师费。

（一）遵守本章根据本决定的仲裁委员会必须完成在时间，地点和方式将取决于消费者和厂商的相互协议的。

（一）消费者应使汽车制造商提供免费的条件或其他损害，比任何不符合相关的，其中一个缺陷，以保证申请，或可合理预期或在普通使用的车辆合理预期的目的和原因的里程消费者的用途的考虑。 任何保险索赔或损坏的车辆因火灾修理结算收益，盗窃，破坏，或碰撞必须分配给制造商或消费者的选择，在修复之前必须完成的车辆返回生产厂家。 因此，消费者可能不会删除任何设备或选项是包括在原购买或租赁车辆，或在其他方面的奖项包括回购或更换。 In removing any equipment not included in the original purchase or lease, the consumer shall exercise reasonable care to avoid further damage to the vehicle but is not required to return the vehicle to original condition.

(b) At the time of compliance with an arbitration board decision that awards repurchase, the manufacturer shall make full payment to the consumers and either the lessor or lien holder, or both, or provide verification to the consumer of prior payment to either the lessor or lien holder, or both. At the time of compliance with an arbitration board decision that awards replacement, the manufacturer shall provide the replacement vehicle together with any refund of incidental costs.

(c) At any time before compliance a party may request the board to resolve disputes regarding compliance with the arbitration board decision including but not limited to time and place for compliance, condition of the vehicle to be returned, clarification or recalculation of refund amounts under the award, or a determination if an offered vehicle is reasonably equivalent to the vehicle being replaced. In resolving compliance disputes the board may not review, alter, or otherwise change the findings of a decision or extend the time for compliance beyond the time necessary for the board to resolve the dispute.

(d) Failure of the consumer to make the vehicle available within sixty calendar days in response to a manufacturer's unconditional tender of compliance is considered a rejection of the arbitration decision by the consumer, except as provided in (c) of this subsection or subsection (2) of this section.

(2) If, at the end of the forty calendar day period, neither compliance with nor a petition to appeal the board's decision has occurred, the attorney general may impose a fine of up to one thousand dollars per day until compliance occurs or a maximum penalty of one hundred thousand dollars accrues unless the manufacturer can provide clear and convincing evidence that any delay or failure was beyond its control or was acceptable to the consumer as evidenced by a written statement signed by the consumer. If the manufacturer fails to provide the evidence or fails to pay the fine, the attorney general may initiate proceedings against the manufacturer for failure to pay any fine that accrues until compliance with the board's decision occurs or the maximum penalty of one hundred thousand dollars results. If the attorney general prevails in an enforcement action regarding any fine imposed under this subsection, the attorney general is entitled to reasonable costs and attorneys' fees. Fines and recovered costs and fees shall be returned to the new motor vehicle arbitration account.

RCW 19.118.100 Trial de novo.

Posting security; Recovery.

(1) The consumer or the manufacturer may request a trial de novo of the arbitration decision, including a rejection, in superior court.

(2) If the manufacturer appeals, the court may require the manufacturer to post security for the consumer's financial loss due to the passage of time for review.

(3) If the consumer prevails, recovery shall include the monetary value of the award, attorneys' fees and costs incurred in the superior court action, and, if the board awarded the consumer replacement or repurchase of the vehicle and the manufacturer did not comply, continuing damages in the amount of twenty-five dollars per day for all days beyond the forty calendar day period following the manufacturer's receipt of the consumer's acceptance of the board's decision in which the manufacturer did not provide the consumer with the free use of a comparable loaner replacement motor vehicle. If it is determined by the court that the party that appealed acted without good cause in bringing the appeal or brought the appeal solely for the purpose of harassment, the court may triple, but at least shall double, the amount of the total award.

RCW 19.118.110 Arbitration fee

New motor vehicle arbitration account; Report by attorney general.

A three-dollar arbitration fee shall be collected by either the new motor vehicle dealer or vehicle lessor from the consumer upon execution of a retail sale or lease agreement. The fee shall be forwarded to the department of licensing at the time of title application for deposit in the new motor vehicle arbitration account hereby created in the state treasury. Moneys in the account shall be used for the purposes of this chapter, subject to appropriation. During the 1995-97 fiscal biennium, the legislature may transfer moneys from the account to the extent that the moneys are not necessary for the purposes of this chapter.

At the end of each fiscal year, the attorney general shall prepare a report listing the annual revenue generated and the expenses incurred in implementing and operating the arbitration program under this chapter.

RCW 19.118.120 Application of consumer protection act.

A violation of this chapter shall constitute an unfair or deceptive trade practice affecting the public interest under chapter 19.86 RCW. All public and private remedies provided under that chapter shall be available to enforce this chapter.

RCW 19.118.130 Waivers, limitations, disclaimers; Void.

Any agreement entered into by a consumer for the purchase of a new motor vehicle that waives, limits, or disclaims the rights set forth in RCW 19.118.021 through 19.118.140 shall be void as contrary to public policy. Said rights shall extend to a subsequent transferee of such new motor vehicle.

RCW 19.118.140 Other rights and remedies not precluded.

Nothing in this chapter limits the consumer from pursuing other rights or remedies under any other law.

RCW 19.118.150 Informal dispute resolution settlement procedure.

If a manufacturer has established an informal dispute resolution settlement procedure which substantially complies with the applicable provision of Title 16, Code of Federal Regulations Part 703, as from time to time amended, a consumer may choose to first submit a dispute under this chapter to the informal dispute resolution settlement procedure.

RCW 19.118.170 History of vehicle.

Availability to owner.

Notwithstanding RCW 46.12.380, the department of licensing shall make available to the registered owner all title history information regarding the vehicle upon request of the registered owner and receipt of a statement that he or she is investigating or pursuing rights under this chapter.